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Frequently Asked Questions

What if there are no wellness professionals in my area?

We continue to grow our network. Check back with us.

Can I choose more than one goal?

Initially you begin with one goal. When you have reached that goal, you can move on to another.

What if I don’t know where to begin?

Select a primary care wellness practitioner in your area from our network. Make an appointment, discuss your goals and desires and receive guidance and support.

Does the TelMD approach to health and wellness work?

Yes! Dr. Franklin has been using this integrative approach to health and wellness with his patients for many years with great success.

Can I make an appointment with Dr. Franklin?

Yes. Dr. Franklin’s practice is in Monterey, California. Call his office to schedule an appointment at (831) 647-3190.

Can I use TelMD to diagnose a medical condition?

The TelMD site is NOT about diagnosing medical illness or finding a cure for any disease or condition.
TelMD is NOT a replacement for having a MEDICAL DOCTOR.
TelMD IS about partnering with health care professionals to live a healthier life.
TelMD IS about challenging you (the user) to make healthier lifestyle choices.

Does Dr. Franklin offer video consultations?

Yes. Call Dr. Franklin at (831) 647-3190 to schedule an appointment.

Does the ebook, "Expect a Miracle", come in a printed format?

Yes. Contact us, and we’ll send you a copy.

Am I guaranteed to be included in your network?

We maintain high standards and adhere to specific guidelines for wellness professionals in our network. Please fill out our vetting form, and we will notify you of our decision.

If I’m not approved for your network, can I reapply later?

It depends on the reason for your denial. Please contact us at (831) 647-3190 for more information.

Why was I not approved?

We adhere to specific guidelines for membership in our network. Your qualifications may not fall within our guidelines.

Can I speak with Dr. Franklin?

Yes. Contact Dr. Franklin at (831) 647-3190 to set up an appointment.

Do I need to accept every patient or client referred to me by TelMD?

You are free to accept or decline any request for your services.

How is insurance authorization and coverage managed?

Your office is responsible for verifying insurance coverage and requesting authorizations.

Can’t find the answer? Contact us at info@telmd. We’re here to help.